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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tyler Folkner

May 19, 2026

5  out of  5
rating by Tyler Folkner
"Super friendly and helpful, helped me.save some money from progressive."
We responded:
"Thank you so much for the 5 Star Review. We are super excited to have helped you out. Looking forward to the future. :)"
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Scott Parsons

May 16, 2026

5  out of  5
rating by Scott Parsons
"Very nice staff"
We responded:
"Scott, "very nice staff" is exactly what we hope people feel when they call or walk through the door. We appreciate the review! Natalia"
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Tracy Jones

May 13, 2026

5  out of  5
rating by Tracy Jones
"Tonya and all the staff at State Farm, Winchester are a huge help. Always fantastic customer service."
We responded:
"Tracy, reviews like this are the kind that keep a small office going. I'm glad Tonya and the team have made things easier for you along the way. Natalia"
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Sharon Ansberry

May 12, 2026

5  out of  5
rating by Sharon Ansberry
"Julia did good getting in &out for my payment of insurance."
We responded:
"Thank you Sharon. Julia is doing a great job and we are so glad to have her as part of our team. We are also so fortunate to have you as a customer. Natalia. "
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Carlye McLaughlin

May 12, 2026

5  out of  5
rating by Carlye McLaughlin
"We have been very thankful for the excellent service our family has received from Natalia and Tonya as we close our mother's accounts after her passing this spring. Great communication and quick responses and service."
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Tom Begley

May 1, 2026

5  out of  5
rating by Tom Begley
"Very pleasant experience!"
We responded:
"Tom, appreciate you taking a minute to share this—glad we could make it a smooth experience for you."
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April Knasinski

May 1, 2026

5  out of  5
rating by April Knasinski
"They are the nicest staff! They are always very helpful!"
We responded:
"April, thank you—that means a lot. I’m glad the team took good care of you. We work hard to keep things that way."
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Krista C

May 1, 2026

5  out of  5
rating by Krista C
"Everybody is always so helpful and friendly. They know what they are doing."
We responded:
"Krista, I appreciate that. We take pride in knowing our stuff and making things easy for you."
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ron ashley

April 28, 2026

5  out of  5
rating by ron ashley
"Always courteous, friendly, and experts in their field. Highly recommended"
We responded:
"Ron, thank you—I appreciate that. We work hard to be both helpful and knowledgeable, so that means a lot coming from you."
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Gary Ludwick

April 23, 2026

5  out of  5
rating by Gary Ludwick
"Excellent service!"
We responded:
"Gary, I appreciate you taking the time to leave this—especially since I know it’s not something you usually do. That means a lot. We’ve really enjoyed working with you over the years and look forward to taking care of you for many more."
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Bobbie Day

April 23, 2026

5  out of  5
rating by Bobbie Day
"They are always helpful"
We responded:
"Bobbie, thank you—we really appreciate you and the many years you’ve trusted us. It means a lot to our team. We’re always here when you need us."
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Eleazar Perez

April 22, 2026

5  out of  5
rating by Eleazar Perez
"Great service, great people they're very friendly and very helpful."
We responded:
"Eleazar, thank you. Friendly and helpful is exactly what we aim for every time. If you ever need anything or have a question down the road, we're here. And if you know someone who would appreciate that kind of service, we'd be happy to help them too."
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Regal Gregory

April 9, 2026

5  out of  5
rating by Regal Gregory
"Very professional and very quick quoat"
We responded:
"Thank you. We are thrilled to help you out and work with you. Natalia. "
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Tony Gant

April 1, 2026

5  out of  5
rating by Tony Gant
"Natalia and Tonya are wonderful and are so helpful every time we have questions they answer them if they don't know them they find the answer this is a great place"
We responded:
"Tony, you are one of my favorites. Thank you. Natalia "
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Claire Hummel

April 1, 2026

5  out of  5
rating by Claire Hummel
"The staff are always so friendly whenever I get there! And they are always so helpful to answer any of the questions that I may have! Highly recommend them!"
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Justin Retz

March 27, 2026

5  out of  5
rating by Justin Retz
"Top local insurance in town! Always 1 call away! Tonya and Natalia have always been a great help with all my insurance needs."
We responded:
"Justin, this is so kind and makes my heart smile. Thank you, thank you. Natalia"
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Natalie Carney

March 11, 2026

5  out of  5
rating by Natalie Carney
"Always friendly and helpful!"
We responded:
"Reviews like this make our day! We are glad to help. 😁"
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C. B. S.

March 10, 2026

5  out of  5
rating by C. B. S.
"Answers were clear precise and informative couldn't ask for more"
We responded:
"Thank you! We're always happy to take the time to answer questions and make things easy to understand. We truly appreciate your review. Natalia"
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Diana Marshall

March 6, 2026

5  out of  5
rating by Diana Marshall
"They were great! It didn’t take long and we were able to get everything set up in no time at all. Would definitely recommend."
We responded:
"Thank you, Diana! We're happy we could make the process quick and easy. We appreciate the recommendation and your trust in Extin State Farm Financial Services. Natalia"
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Dale Walker

February 21, 2026

5  out of  5
rating by Dale Walker
"Best customer service ever. What ever I need done is completed very fast. Always friendly"
We responded:
"Thank you for sharing your experience! It’s great to know that whatever you need gets done quickly and with a friendly approach. Providing excellent service is very important to us, and your comments encourage us to keep delivering our best. Thanks again for your kind words! Natalia"
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Mark Nix

February 18, 2026

5  out of  5
rating by Mark Nix
"Fast Easy and very friendly with reasonable price."
We responded:
"Thanks Mark. We are excited to have helped you out. 👍. Natalia"
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Lavetta J Kenworthy

February 18, 2026

5  out of  5
rating by Lavetta J Kenworthy
"Answered all questions. Helpful. No complaints. Am completely Happy with State Farm."
We responded:
"We appreciate your positive feedback! We're thrilled to hear that all your questions were answered and that you had a helpful experience. Your satisfaction means a lot to us, and we're glad you're completely happy with State Farm. If you ever need anything else, we're here to help! Natalia"
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Susan Welch

February 18, 2026

5  out of  5
rating by Susan Welch
"They are always very nice and knowledgeable to work with."
We responded:
"We’re grateful for your comments! It’s wonderful to hear that our team has been consistently nice and knowledgeable. Thank you for sharing! Natalia"
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Mason

January 22, 2026

5  out of  5
rating by Mason
"Just call and let them take care of you. Best customer service in town. Stop in anytime and they will right the ship. Go IU"
We responded:
"Thank you Mason. We love you. "
Profile photo of Tina Brown

Tina Brown

January 12, 2026

5  out of  5
rating by Tina Brown
"Switching insurance was made easy. Natalia Extin was a big help. If I had any questions she would answer them quickly and in a way that anyone would understand. I would recommend State Farm to anyone who needs insurance."
We responded:
"Tina, it was great working with you, and I really appreciate you 5 Star Review. Thanks so much for your business. Natalia"